Last updated: October 30th, 2026
Our Privacy Policy
Welcome to Erackom Entertainment
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or interact with our website:
We respect your privacy and are committed to handling your personal information responsibly and transparently. This policy applies to information collected through our website, including information submitted through contact forms, comments, and other enquiry features.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required for particular types of data processing, we will seek that consent separately.
Information We Collect
We may collect the following categories of information:
Information you provide directly
When you contact us, submit a form, leave a comment, or make an enquiry, we may collect information such as:
- Your name.
- Your email address.
- Your phone number, if requested.
- The content of your message, comment, or enquiry.
- Any other information you voluntarily provide.
Please avoid submitting sensitive personal information unless it is necessary for your enquiry.
Information collected automatically
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type and operating system.
- Pages visited and time spent on pages.
- Referring website or source.
- Date and time of visits.
- General website usage and interaction information.
This information helps us understand how visitors use our website, maintain its security and improve our services.
How We Use Your Information
We may use collected information to:
- Operate, maintain, and improve our website.
- Respond to questions, comments, and enquiries.
- Communicate with visitors when necessary.
- Monitor website traffic and understand visitor behaviour.
- Analyse website performance using Google Analytics.
- Detect, prevent, and investigate spam, fraud, security issues, or misuse.
- Comply with applicable legal obligations.
- Support advertising services if and when they are introduced.
We will not use your personal information for purposes that are incompatible with the purposes explained in this policy without an appropriate legal basis.
Log Files
Erackom Entertainment follows standard procedures for using log files.
These files may record information when visitors access the website, including IP addresses, browser types, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and the number of clicks.
This information is generally used to analyse trends, administer the website, monitor visitor activity. and gather demographic information. Log-file information is not necessarily linked to information that directly identifies an individual.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity and support analytics.
Cookies are small text files stored on your device when you visit a website. They may help a website recognise your browser during future visits.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
Google Analytics
We use Google Analytics to understand how visitors interact with our website and to help us improve its content and performance.
Google Analytics may collect information such as:
- Pages visited.
- Time spent on pages.
- Browser and device information.
- General geographic information.
- How visitors arrive at and navigate through the website.
- Interactions with website content.
Google Analytics may use cookies and similar technologies to collect and analyse this information.
Google processes information in accordance with its own privacy policies and terms.
You can learn more about Google’s privacy practices here:
https://policies.google.com/privacy
You can also opt out of Google Analytics through Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout
Advertising and Third-Party Advertising Services
At the time this policy was last updated, Google AdSense is not active on our website.
If we are approved to use Google AdSense or introduce other third-party advertising services in the future, those services may use cookies, web beacons, IP addresses or similar technologies to display advertisements, measure advertising performance, prevent fraud and, where permitted, personalise advertising.
Third-party advertising providers may collect information about visits to this and other websites to provide relevant advertisements.
If Google advertising services are used, Google may use advertising cookies to serve ads based on a visitor’s previous visits to this website or other websites.
Visitors can learn about Google’s advertising practices and manage their advertising preferences through:
- Google Ads Settings: https://adssettings.google.com/
- How Google uses information from sites or apps that use its services: https://policies.google.com/technologies/partner-sites
- Google Privacy Policy: https://policies.google.com/privacy
For information about opting out of certain interest-based advertising from participating providers, visitors may also consult:
When advertising services are introduced, we will update this policy where necessary to reflect the services actually in use.
Third-Party Services and Links
Our website may use or link to third-party websites, tools, and services. These may include analytics providers, website hosting providers, spam prevention services, social media platforms, and advertising providers.
Third-party services may collect or process information in accordance with their own privacy policies.
We do not control the privacy practices of external websites or services. We encourage visitors to review the privacy policies of any third-party websites they visit.
How We Share Information
We do not sell visitors’ personal information.
We may share information in limited circumstances, including:
- With service providers who help us operate, maintain, secure or analyse our website.
- With analytics or advertising providers where those services are used.
- When required by law, regulation, court order or lawful government request.
- When necessary to protect our rights, website, users or security.
- Where you have given permission or sharing is otherwise legally permitted.
Where appropriate, we take reasonable steps to ensure that service providers handle information responsibly.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, respond to enquiries, maintain website records, resolve disputes, enforce agreements or meet legal obligations.
The retention period may depend on the type of information and why it was collected.
When information is no longer needed, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online is completely secure. We therefore cannot guarantee absolute security.
Visitors should take care when submitting personal information through the internet.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorisation or consent where required by applicable law.
If you believe a child has provided personal information through our website without the necessary authorisation, please contact us at:
We will review the matter and take appropriate steps where necessary.
Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request information about personal data we hold about you.
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
To exercise a privacy right or make a data-related enquiry, contact us using the details in the Contact Us section below.
We may need to verify your identity before responding to certain requests.
International Data Transfers
Some third-party services we use may process or store information on servers located outside Ghana or your country of residence.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and subsequent processing are handled in accordance with applicable data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal obligations or data handling practices.
Any updates will be published on this page, together with a revised “Last updated” date.
We encourage visitors to review this page periodically.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.